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Our approach to privacy

Thank you for choosing The Little Goat Soap Company for your skincare needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or interact with us.

1. Information We Collect:

We may collect personal information from you when you contact us or place an order for our goat milk-based skincare products. The information we collect may include:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information

2. How We Use Your Information:

We use the information you provide for the following purposes:

a) Replies to Enquiries: We use your contact information to respond to any enquiries or questions you may have.

b) Order Information: Your information is used to process and fulfil your orders, including shipping and billing purposes.

c) Marketing Emails: With your consent, we may send you marketing emails about our products, promotions, or updates.

3. Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personal information to third parties. Your information is used solely for the purposes mentioned in section 2.

4. Website Cookies:

Our website uses cookies to enhance user experience and make improvements. These cookies do not store any personal information.

5. Tools for Website Improvement:

We use the following tools to improve our website:

  • AHRefs - Used to track what users search into tools such as google, this informatin helps us refine our content to help users find out about The Little Goat Soap Company and to provide the best answers to your queries.
  • Google Analytics - Google Analytics helps us to understand where our users are coming from, our most popular pages and ther general website information
  • MailChimp - Used to power our newsletter sign up forms and to send general marketing emails.

These tools help us analyze website traffic, track user behaviour, and improve our services. These tools do not collect personally identifiable information.

6. Unsubscribing from Emails:

If you no longer wish to receive marketing emails from us, you can unsubscribe using the link provided at the bottom of any marketing email. Alternatively, you can send us a message requesting the removal of your data from our systems.

7. Changes to Privacy Policy:

We reserve the right to update our Privacy Policy to reflect changes in our practices. We encourage you to review this page periodically for the latest information on our privacy practices.

8. Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us.

By using our website or providing us with your information, you agree to the terms outlined in this Privacy Policy.

 

Thank you for choosing The Little Goat Soap Company.

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The Little Goat Soap Company Ltd
Park Farm
Littleworth
Faringdon
Oxfordshire
SN7 8ED

01367 810346
sales@thelittlegoatsoapcompany.co.uk

Registered Number : 08494588
© 2024 The Little Goat Soap Company | All Rights Reserved
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