Discover more in our FAQ
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Support hours: Monday-Friday, 7am-3pm
I’ve placed an order, but not received confirmation have you received it?
I’ve placed an order, but not received confirmation have you received it?
A confirmation email is always sent when an order is placed successfully, please check your spam/junk folder for an email.
When can I expect my order to arrive?
When can I expect my order to arrive?
We have parcel collection daily Monday to Friday, all orders received before 12 noon will be sent out the same day.
We use Royal Mail Fully Tracked 24 and 48 Priority Service which means you will receive a text/email when your order is on the way to you along with a further notification from Royal Mail as to when they will deliver.
If you need to reschedule your delivery you can easily do this via the Royal Mail website.
Can I visit you? – Do you have a shop?
Can I visit you? – Do you have a shop?
Yes, we are generally available Tuesday – Friday 10.00am till 2.00pm. However, please call ahead before your visit as we no longer operate set opening hours. Tel: 01367 810346
Can I visit the Goats?
Can I visit the Goats?
Sorry, but no. We do not have the licences or insurance as a petting farm, but there are plenty to visit nearby.
Do you supply Wholesale?
Do you supply Wholesale?
Yes of course, please just register on our website as a Wholesaler.
What part of the goat do you use?
What part of the goat do you use?
Just their milk!
What would you recommend for really sensitive skin?
What would you recommend for really sensitive skin?
Anything from our ‘Simply’ range which is completely unscented.
I want to stock up, what is the best way to keep my soap?
I want to stock up, what is the best way to keep my soap?
Our soaps and shampoos actually improve with age as they will harden off and last longer, so keep them somewhere dry and away from moisture.
What soap would you recommend for Psoriasis/Eczema?
What soap would you recommend for Psoriasis/Eczema?
The soaps favoured by people suffering from Eczema and Psoriasis tend to be Simply, Neem, Lavender & Bergamot and Honey & Oats.
Do you have a loyalty scheme for regular customers?
Do you have a loyalty scheme for regular customers?
Yes we do! Have a look at the page Little Goat Token Rewards.